Privacy Policy

This Privacy Policy explains how Chennai Snapshots processes personal data when you use the website, contact us, or request photography services. It applies to inquiries, bookings, studio sessions in Chennai, private gallery delivery, and related communications.

Policy guidance

This introduction outlines how the policy is organized and where to find key information.

Use of information

Handled under this policy framework

User rights

Requests and access options are described below

Support channel

Contact

Personal data

Data We Collect

We may collect contact details, inquiry content, booking information, project preferences, shot lists, reference materials, payment-related records, gallery selection choices, and technical data such as device, browser, and usage information. Where a user submits product images, brand materials, or instructions for a session, we process that content as part of the requested service.

The categories of data collected depend on how users interact with the studio and website.

Data sources

How We Collect Data

We receive personal data from website forms, email, phone calls, consultation appointments, and messages related to product inquiries or bookings. We also obtain data from session planning, proof gallery activity, file delivery interactions, and basic website analytics or security logs generated when the site is used.

Some information is provided directly, while other information is created during booking, delivery, and support.

Cookie types

Types of Cookies

We may use session cookies to keep the site working during a visit, preference cookies to remember limited settings, and analytics or security cookies to understand site performance and protect the website. Cookie behavior may differ depending on the device, browser, and features used.

Cookie use is limited to standard website functions and basic measurement where enabled.

User controls

Cookie Controls

Users can usually control cookies through their browser settings and, where available, site-level preference tools. Blocking some cookies may affect form submission, gallery access, or other site functions that rely on basic session handling or security features.

Browser settings and similar tools may be used to limit non-essential cookies.

01 · Purpose

How We Use Data

We use personal data to respond to inquiries, review product counts and style requirements, prepare quotes and delivery plans, schedule appointments, manage shot lists and sample setup approval, produce and edit images, provide private selection and delivery galleries, process payments, maintain records, secure the website, and comply with legal obligations. We may also use limited technical data to diagnose problems and improve site reliability.

Processing is limited to the purposes described in this policy and the service requested.

02 · Sharing

Service Providers

We may share data with service providers that help operate the website, manage communications, process payments, host galleries, store files, or support technical administration. These parties are expected to use the information only for the services they provide and to handle it under appropriate confidentiality and security obligations.

Operational service providers receive only the information needed to perform their role.

03 · Legal basis

Legal Disclosures

Personal data may be shared where necessary to comply with legal obligations, respond to lawful requests, protect rights or safety, or support the establishment, exercise, or defense of legal claims. Any disclosure is limited to what is reasonably required for the relevant purpose.

We disclose information to public authorities only when a lawful basis requires it.

Contact Information

Email contact

[email protected]

Telephone

+91 81243 59018

Postal address

3A, Railway Border Road, Chennai, Tamil Nadu, IN, 600001

Privacy contact

User Rights

Your Rights

Subject to applicable law, individuals may request access to their personal data, correction of inaccurate information, deletion of certain records, or restriction of processing in appropriate cases. Where processing is based on consent, that consent may be withdrawn for future processing, without affecting prior lawful processing.

Available rights depend on the nature of the data and the legal basis for processing.

Requests

How to Make a Request

To protect privacy and prevent unauthorized disclosure, we may ask for information needed to confirm identity and locate the relevant records. If a request cannot be fully granted, we will explain the reason to the extent required by law.

Requests may require reasonable verification before we act on them.

Data Retention

Inquiry records, booking details, project files, and delivery information are retained for the period needed to manage the assignment, resolve questions, maintain business records, and meet legal or accounting obligations. When data is no longer required, it is deleted, anonymized, or otherwise handled in a secure manner consistent with our retention practices.

We keep data only for as long as needed for the relevant service, recordkeeping, or legal purpose.

Policy Updates

Policy Changes

When we make material changes, we will update the policy on the website and may provide additional notice where appropriate. The revised version will apply from the date it is posted unless a different effective date is stated.

This policy may be revised to reflect changes in our practices, legal obligations, or service structure.